Blackboard Learn Update – Dec 20th, 2017
The VCU Blackboard system will be upgraded to 9.1 Q4 2016 Cu4, beginning Wednesday, Dec 20th at 10:00pm. Blackboard will NOT be available during the upgrade, 10:00pm Wed., Dec 20th through 4:00am...
View ArticleBlackboard Maintenance – Saturday, November 18th, 2017
We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Saturday, November 18th, 2017 Begin Time: Saturday, November 18th, 2017 12:00am US Eastern...
View ArticleEcho360 Accessibility Issues – Resolved
Starting Sunday, November 19, around 12:24 PM, the EchoSystem Server started having intermittent errors, bringing the ESS down. It was down again around 8PM the same evening. The ESS is now back up and...
View ArticleBlackboard session timeout
There has been a problem discovered when opening a second tab in Blackboard from ‘my.vcu.edu’. This could result in session timeout when taking an assessment (test, quiz, etc)… This problem will be...
View ArticleBlackboard Course Creation – Faculty Tools Changes
Due to inconsistencies in course creation, Faculty Tools v1.4 has been removed from the Resources Tab in Blackboard. Instructors may continue your course creation tasks using the legacy Faculty Tools...
View ArticleBlackboard Maintenance – Friday, December 1st, 2017
We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, December 1st, 2017 Begin Time: Friday, December 1st, 2017 2:00am US Eastern (UTC/GMT-4)...
View ArticleTop Hat – New Student Response System
VCU now has an official partnership with Top Hat, which will become the University’s supported Student Response System (SRS). Official communication about this will be coming from the provost office...
View ArticleFall 2017 End-of-Semester Announcements
Dear Faculty and Staff, As the the end of the Fall 2017 semester quickly approaches, Learning Systems would like to share some important eLearning reminders, resources and news with you. December 20th...
View ArticleMoving VoiceThread to HTML5 at noon on 12/12/2017
Due to an escalation in issues with the student experience in VoiceThread over the last week, Learning Systems will be removing the Flash option and enabling the HTML5-only version. This change was...
View ArticleEchoSystem Server Restart
Echo360 EchoSystem Server will need to be restarted this morning at 9AM to fix an administrative UI login issue. Apologies for any inconvenience this may cause. The EchoSystem Server will be back up...
View ArticleVoiceThread system will be upgraded on Sunday, Dec 31 from 5-6AM
VoiceThread will be performing system upgrades on Sunday, December 31 from 5:00 AM to 6:00 AM EST(UTC -5). The VoiceThread service will be unavailable during this window. All users will be signed out...
View ArticleBlackboard – Unable to view documents in Box after conversion from Crocodoc...
We have discovered that users are unable to view documents in Box after conversion from Crocodoc in Safari. Workaround: Disable ‘Prevent cross-site tracking’ option in Safari >> Preferences...
View ArticleKaltura Changes – New User Interface and Video Editor – Jan. 14, 2018
On Sunday, January 14, 2018, the new “Version 2 User Interface” will be deployed in Kaltura. In addition, HTML5-based Video Editing Tools will replace the current clip, trim and quiz creation...
View ArticleBlackboard Production – Update Building Block
Begin Time: Friday, January 12th, 2018 07:00 US Eastern (UTC/GMT-4) End Time: Friday, January 12th, 2018 07:30 US Eastern (UTC/GMT-4) Blackboard building block (Atomic Learning) will be updated....
View ArticleVoiceThread Maintenance – Sunday, January 28th from 5:00 AM to 6:00 AM
Begin Time: Sunday, January 28th, 2018 05:00 US Eastern (UTC/GMT-5) End Time: Sunday, January 28th, 2018 06:00 US Eastern (UTC/GMT-5) VoiceThread will be performing system upgrades on Sunday, January...
View ArticleBlackboard Maintenance – Saturday, January 20th, 2018
We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Saturday, January 20th, 2018 Begin Time: Saturday, January 20th, 2018 12:01am US Eastern...
View ArticleBlackboard Maintenance – Friday, February 2nd, 2018
We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, February 2nd, 2018 Begin Time: Friday, February 2nd, 2018 2:00am US Eastern (UTC/GMT-4)...
View ArticleBlackboard Upgrade Coming in 2018
The Learning Systems Team is busy planning our 2018 Blackboard Upgrade. The Blackboard System will be upgraded on May 15, 2018 to the Bb Learn 9.1 Q4 2017 release. More information about the schedule...
View ArticleBlackboard Maintenance – Sunday, March 4th, 2018
Blackboard Managed Hosting will be resizing our Blackboard database and adding 4 additional application servers to our environment beginning at 2:00am on Sunday, March 4th and will last approximately 2...
View ArticleBlackboard Production – Update Building Block
Begin Time: Friday, February 9th, 2018 07:00 US Eastern (UTC/GMT-4) End Time: Friday, February 9th, 2018 07:30 US Eastern (UTC/GMT-4) Blackboard building block (Top Hat) will be updated. Although the...
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